Priority Technical Support

For urgent support, priority fee-based help is available by phone – the cost is $50 for each half-hour or portion. For our priority support FAQ, click here. For FREE web-based support click here.

Also see Troubleshooting.

If you would like us to help you get started using Info Select or help solve a problem, consider a screen sharing session with one of our support specialist.

To proceed please first:

  1. Go to; click “Download”; run the utility; note 9 digit code and password.
  2. Call 201-962-7510 x 114 and ask for screen sharing support.
  3. On the phone provide the code number.
  4. The support specialist will assist you on your screen while talking to you on the phone.

DISCLAIMER: We will do our best to solve problems, however we offer no guarantees, warrantees, or refunds on support. Although our support staff will use care in assisting you, Micro Logic will not be held responsible for any loss to your data, configuration, or any related issues. It is therefore recommended to first backup your data to removable media prior to requesting technical support.